You can not find an answer to your QUESTION

The luggage is sealed, insured and you have the opportunity to follow the progress of operations.

Also, our customer service is available if you need additional information.

All Shipotsu mobility services can be booked up to 18 hours in advance via the booking engine. For the transfer of baggage (s) way Co-Sharing from the stations, you can also book your service on Shipotsu stands.

We collect your luggage from the exit at the station / airport and deliver it to the desired location according to your instructions and possible time constraints. Note that the opposite direction is possible, support where you want and hand delivery station / airport.

The fleet of Shipotsu drivers are “Ship’driver”, drivers who have the necessary certifications and followed a training worthy of master chauffeur: reception, courtesy, bilingual, vehicle comfort and clean.

The possibility to book up to 8 people on our online platform, if not, you can get closer to our teams: customer@shipotsu.com

For each service, we will send you the details and the identity of your Ship’Driver. In addition, our drivers are always informed of any delays.

You can cancel your reservation up to 24 hours in advance and you will be refunded in full. To modify a reservation, please contact our teams: customer@shipotsu.com

You can pay online in a 100% secure way by credit card. If you are a company, we will send you an invoice with the terms of payment.